Virtual Human Operating Systems
Transform your operations
Tired of dealing with inefficiencies and breakdowns in your business? Have you been searching for a solution that will optimize your workflow, and boost productivity, all while helping you grow your business? Look no further! Smart Systems Technology will transform the way you do business. Our Virtual Human Operating Systems platform enables you to streamline and optimize your processes, allowing you and your team to focus on what matters most – growing your business! A state-of-the-art proprietary platform developed by our humans to support your humans.
Making human processes smarter
Say goodbye to cumbersome manual tasks and inefficient workflows, our Data Workflow Synchronization and Automation solutions’ features allow you to automate repetitive processes, freeing up valuable time and resources. From managing email and calendars to performing lead qualification, let our Virtual Human Operating Systems handle the heavy lifting while your team focuses on growing your business. Our solution is designed to give your team back valuable time they need to perform their high-level roles, while at the same time increasing your capacity without increasing your overhead.
Seamless automation integration
We offer seamless integration of automation into your existing systems, ensuring a smooth transition without disrupting your current workflows. Our Virtual Human Operating Systems platform is designed to enhance productivity and efficiency across all levels of your organization. Dealing with breakdowns in sales? No, problem! Our human Specialists are experts at qualifying inquiries, nurturing relationships, and guiding prospects to valuable conversations for your team to close the sale. Can’t source a material you need for production? Our Specialists will take your material specifications and reach out to potential suppliers, connecting you with the best quality and price.
Efficiency without complexity
There is no need for extensive training or complex implementation processes. Our Human Process Support Specialists train and work from our Smart System, eliminating the need for any training on your part, they train on one system, ours. Our Specialists can move from station to station, managing your workflows, as real-time updates are reflected in your CRM, BPM, or other database, fully supporting your team as they perform their roles.
Smart Systems Technology can easily handle and track all your processes in one centralized platform. From sales and marketing to accounting and procurement, our system simplifies the entire process, saving you time and reducing errors.
Customizable and scalable
We understand that every business is unique. That’s why our automation solutions are customizable to meet your specific needs. Whether you are a small or medium-sized business, our scalable technology can adapt to the size and complexity of your operations.
Symptoms you may be experiencing
- Higher overhead expenses: without automation, businesses rely on manual processes that consume time and resources, leading to increased costs.
- Slow throughput: manual processes are time-consuming and prone to errors, resulting in slower workflow and reduced productivity.
- Poor data quality: manual data entry and management lead to inaccuracies and inconsistencies, affecting the overall quality of data and potentially leading to incorrect decision-making.
- Impeded marketing and sales efforts: without efficient data management and automation, businesses struggle to effectively target and engage customers, impacting their marketing and sales performance.
- Administrative challenges: manual handling of administrative tasks, such as billing and collections, can be inefficient and prone to errors, leading to delays and potential financial issues.
- Lower customer satisfaction: Inefficient processes and poor data management can result in delays, errors, and a lack of personalized customer interactions, leading to a lower overall customer satisfaction experience.
- Lack of data-driven insights: without automation and proper data integration, businesses struggle to gain valuable insights from their data, hindering their ability to make informed decisions.
This sounds expensive
Like a manufacturer, we charge a unit cost based on your throughput volume each month our support is provided. Throughput, if you’re not familiar with the term, largely determines the rate at which your business can create value and make money. For instance, an attorney would be billed by their open case count while other clients are billed by the number of relationships we manage.
We know that your business needs may change over time. That’s why our pricing plans are flexible. You can easily upgrade or downgrade your services as your business evolves, ensuring you always have the right solution at the right price.
Why would I pay for a service I can do myself?
Even if almost all areas of your business are working well, if any of those areas are tied to one area that is slow or stuck in the process then that slow area becomes largely responsible for how your overall business performs. This is because the efficiency and effectiveness of each area are interconnected and interdependent. When one area falls behind, it impacts the entire operation, causing delays, bottlenecks, and frustration. To ensure smooth and optimal performance, it is crucial to identify and address any areas that are experiencing difficulties or inefficiencies.
Our support services allow your business to operate more efficiently and effectively. While your team of professionals is performing their high-level roles, our Virtual Human Operating Systems are working underneath managing the low-level tasks such as incoming calls, making outbound calls, updating your calendar, chasing unpaid invoices and more.
Our services are designed to lighten the workload for your team, allowing their productivity to soar and business profits to skyrocket. Your teams have had extensive training in their field and when they are overloaded with repetitive, mundane tasks that they had little to no training on, productivity and morale are greatly affected, as well as productivity levels. When repetitive, mundane tasks are no longer required of your team, they can focus on the areas they excel in and will make the biggest impact on your business.
Finding and hiring additional staff to manage your low-level tasks is always an option but to do this you must invest in acquiring and training a resource that can leave at any time. Quite a risk with an expensive price tag.
Our services were developed to give teams the ability to excel in their primary job function while also providing access to resources for assistance when and where they need them. When the work environment is stable and positive, the possibilities are endless.
Why Smart Systems Technology?
When businesses adopt our Virtual Human Operating Systems solution, not only are you supported by our state-of-the-art platform, but very real humans are also supported by the platform while they perform their roles to support your business.
Technology is one of our greatest inventions, but technology cannot perform many aspects that humans can such as cognitive abilities, creativity, and problem-solving skills. We believe humans should be supported and enabled by technology instead of using technology to replace humans.
We understand the importance of efficiency and cost-effectiveness in running a successful business. That’s why our services are designed to optimize your processes and maximize your resources. By leveraging our expertise and state-of-the-art technology, you can achieve significant savings while maintaining high-quality standards.
Why humans?
Consumers don’t want to chat with automated messages to communicate with your business, they want a human connection. It’s difficult to develop a true emotional connection through automated messages. When customers’ messages and calls go unanswered, this leaves a negative impact on their view of a business, they want to be treated as if they are the only customer. With Smart Systems Technology’s solutions, your customers will have a better experience.
Humans can:
- Adapt quickly to changing environments.
- Use intuition and experience to make complex decisions.
- Put forth empathy and emotional intelligence.
- Provide critical oversight.
- Identify errors and inefficiencies.
- Make strategic decisions that align with the overall goals and values of the organization.
While automation and AI can streamline certain tasks and processes, the human element is critical for effective management and ensuring the success of complex processes.
What makes Smart Systems Technology unique?
Our ability to project specialized human labor into your business through the cloud makes us unlike other companies because it allows us to provide customized support solutions tailored to your specific needs. That means you can access the expertise and assistance you need without needing to hire internally or train anyone.
Some of the benefits:
- Internal Hiring: with our solution you have access to the expertise and assistance resources you need without needing to hire additional W-2 employees.
- Training: no training is required on your end. Our Specialists are trained on one system, ours. The data you want us to see is reflected into our Smart System so our Specialists only see what they need to perform their role.
- Retention: when employees are working in a stressful work environment, they tend to leave. Our solutions allow your team to perform efficiently and effectively without needing to manage every part of a process. When employees are not under tremendous workloads, moral increases, work results are better, and they tend to stay at jobs that are rewarding to them.
Some of the benefits of technology and human support:
- Increased Efficiency: processes are streamlined and automated complex business reducing manual effort and increasing overall efficiency.
- Faster Throughput: businesses can accelerate the speed at which tasks and workflows are completed, leading to faster turnaround times and improved productivity.
- Enhanced Data Integrity: support that ensures data is accurately captured, processed, and synchronized across different systems, minimizing errors, and maintaining data integrity.
- Lower Overhead Costs: By automating repetitive tasks and optimizing workflows, businesses reduce operational costs and improve their bottom line.
- Improved Decision-Making: access to real-time data and analytics, enables businesses to make informed decisions and identify areas for improvement, leading to better business outcomes.
- Scalability and Flexibility: easily adapt to changing business needs and scale as the organization grows, providing the flexibility to handle increased workload and complexity.
- Enhanced Collaboration: facilitates seamless collaboration and communication among team members, enabling them to work together more effectively and efficiently.
- Competitive Advantage: businesses gain a competitive edge by optimizing their processes, improving customer satisfaction, and staying ahead of the competition.
Don’t just take our word for it
The results speak for themselves. Since adopting Virtual Human Operating Systems, one client, a $10,000,000 25-ton press manufacturer, has seen substantial revenue growth over the past 3 years.
Here is what they had to say about working with us:
“We have worked with Smart Systems for several years to help build our online marketing efforts. They have provided us with a strong ROI which has converted to a 7-figure sales output. Just recently we are using them to support our CRM data using Sales Enablement support to make our CRM intelligent and work for us in terms of a sales funnel, instead of a list of names. They have also provided sales process design and engineering services to phase everything to fit our budget while eliminating ineffective programming that is costly. We are looking forward to much better information and returns. “
An investment in your future
Investing in our business support solutions is an investment in the future of your organization. By streamlining processes, improving efficiency, and reducing costs, you can focus on what matters most – growing your business and achieving sustainable success.
Taking the next step with Smart Systems Technology is easy! Contact us today to learn more about how we can help your business reach new heights.
